Privacy Policy

Who we are

BootcampGuide is a platform for comparing bootcamps and professional courses offered by training institutes in India, based in New Delhi, India. For the purposes of India's Digital Personal Data Protection Act, 2023, BootcampGuide decides how and why your personal data is used.

You can reach us about anything in this policy at contact@bootcampguide.com.

What we collect

We only collect what you give us through a form, plus the minimum needed to keep the site running safely:

• Course enquiries: when you unlock a course's batches and fees, your name, mobile number and email address, and the course and institute you asked about.
• Phone verification: your mobile number is sent to our SMS provider to deliver a one-time code, and we keep a record that the number was verified.
• Call-back requests: your name, mobile number, city (if you give it), what you would like to learn, and the search you made.
• Contact form: your name, email address, subject and message.
• Searches that find no course: the words you searched for and any location or format filter. These are not linked to your name, phone number or IP address.
• Technical data: your IP address, used to limit repeated requests and prevent abuse, and signals collected by Cloudflare Turnstile to tell people from automated bots.
• If you allow analytics: Google Analytics sets two cookies on your device (_ga and one named for our measurement id) holding a randomly generated id for your browser, and records the pages you open, what you search for on the site, whether you opened an enquiry form and completed it, the device, browser and screen size you use, and the city, region and country your network reports. It is not given your name, mobile number or email address. Nothing of Google's is loaded and no cookie is set until you allow it, and the switch in the footer takes that back whenever you like.
• Diagnostics when something on a page breaks: the page you were on and what the site was doing, the last few steps you took on it, your browser, operating system, device type, screen size, connection type and language, and the country and region your network reports. A random id groups one visit's reports together. None of it is linked to your name, mobile number or email address.
• On your own device: after you verify your phone, your name, mobile number and email are saved in your browser for 24 hours so you don't have to verify again. The site also saves course listings in your browser to load faster. You can clear both by clearing your browser's site data.

We set no cookies of our own, we use no advertising or marketing trackers, and we do not sell your personal data. The only cookies this site can set are Google Analytics' two, and only if you allow them.

How we use it

• To verify your phone number and pass your enquiry to the institute you chose.
• To call or message you back when you request it, about courses that match what you asked for.
• To reply to messages you send us.
• To understand which courses people look for and cannot find, so we can list them.
• To find and fix what breaks on the site.
• To count visits and see which courses people look for, if you allow analytics.
• To protect the site, our users and institutes from spam, fraud and abuse.
• To meet our legal obligations.

Who we share it with

• Institutes: when you unlock a course's details, we share your name, mobile number, email address and the course with the institute offering it, so they can contact you about it. For 24 hours after you verify your phone, the same happens for each other course whose details you unlock, with that course's institute. Once an institute receives your details, its own privacy policy also applies to how it uses them.
• Service providers who work on our behalf and may only use the data to provide their service to us: Supabase (database hosting), Vercel (website hosting), MSG91 (SMS verification codes) and Cloudflare (bot protection).
• Google, but only if you allow analytics: your visit is measured by Google Analytics, which processes it on Google's servers outside India. Refuse, or turn it off later, and nothing about your visit reaches Google.
• Authorities, when the law requires it.

Call-back requests, contact messages and search records are not shared with institutes.

Your consent

We use your data on the basis of the consent you give when you submit a form, where the form tells you what will happen to your details, and for legitimate uses the law allows, such as preventing fraud.

We keep a record of that consent alongside what it allowed: when you gave it, and which version of the form's notice was on screen when you did.

Analytics is asked for separately, and is off until you say yes. Your answer is kept in your browser, not on our servers, and the switch in the footer changes it as easily as you gave it.

You can withdraw your consent at any time by emailing contact@bootcampguide.com. We will stop using your data for that purpose and delete it unless the law requires us to keep it. Withdrawing does not undo sharing that has already happened; to stop an institute contacting you, please also ask the institute directly.

How long we keep it

• Phone verification records: deleted two days after the code is sent.
• Course enquiries and call-back requests: kept while we need them to provide the service, including a record of which institutes received your enquiry, or until you ask us to delete them.
• Contact messages: kept until your query is resolved, or until you ask us to delete them.
• Searches that find no course: deleted after 180 days.
• IP-based abuse counters: cleared within three days.
• Diagnostic records of a broken page: deleted after 90 days.
• Analytics records, if you allow them: kept by Google for 14 months and deleted after that. Your answer about analytics stays in your browser until you change it or clear your site data.

Your rights

Under the Digital Personal Data Protection Act, 2023, you can ask us to:

• tell you what personal data we hold about you and who we have shared it with;
• correct, complete or update it;
• erase it, where we no longer need it or you withdraw consent;
• address a grievance about how we have handled it; and
• let someone you nominate exercise these rights if you are unable to.

Email contact@bootcampguide.com from the email address or with the mobile number you used, so we can confirm the request is yours. We will respond within the time the law requires.

Grievances

If you have a concern about how we handle your personal data, write to our Grievance Officer at contact@bootcampguide.com with "Privacy grievance" in the subject. The Grievance Officer answers questions about how your data is used and handles complaints about it, and will reply within 30 days.

If you are not satisfied with that reply, you may complain to the Data Protection Board of India.

Children

BootcampGuide is meant for adults. If you are under 18, please ask a parent or guardian to make enquiries on your behalf. If you believe a child has given us personal data without a parent's consent, contact us and we will delete it.

Security

Your data is sent over encrypted connections and stored with access limited to the systems that need it. Forms are protected against automated abuse. No system is completely secure, so if we become aware of a breach affecting your data, we will inform you and the authorities as the law requires.

Changes to this policy

We will update this page when our practices change and show the date of the latest version at the top. If a change significantly affects how we use data you have already given us, we will ask for your consent again where required.